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COVID-19 Customer Update

Due to the spread of COVID-19 (novel coronavirus) in Canada, THI has temporarily altered its service delivery model, including reduced customer interaction with staff. However, there are still a variety of ways to obtain service. 


Our Customer Service Team is available by phone Monday to Friday, 8:00 a.m. to 5:00 p.m. Please call 519-688-3009 for assistance and we will do our best to assist you. Click here to download the full information sheet

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COVID-19 Service Delivery Model

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