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Fraud Alert – Telemarketing Scam

It has been brought to our attention that someone is contacting our customers and representing themselves as Tillsonburg Hydro employees. The fraudulent call may come from a 1-800 number. Your call display may even show Tillsonburg Hydro. If you are contacted by someone claiming to be a Tillsonburg Hydro employee and demanding immediate payment to avoid disconnection or asking that you send immediate payment to a transit number or to provide a credit card number, please do not provide any personal information.

Tillsonburg Hydro is reminding customers that we do contact customers regarding overdue balances, but that we do not collect credit card or bank account information over the telephone by a live agent. Customers are reminded that if they receive a call from someone representing Tillsonburg Hydro and you have doubt, hang up and call back at 519-688-3009 or 519-842-9200, Monday through Friday from 8:00 AM to 5:00 PM.​

 

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OEB Sets New Summer Electricity Prices for Households and Small Businesses

Toronto, ON – April 14, 2016 – Today, the Ontario Energy Board (OEB) announced new time- of-use (TOU) electricity prices for households and small businesses starting May 1. The price is increasing by approximately $3.13 per month on the “Electricity” line, and about 2.5% on the total bill, for a household that consumes 750 kWh per month.

Ontarians consumed less electricity than expected over the recent milder winter. As a result of lower usage, Regulated Price Plan (RPP) prices did not recover the full cost of serving RPP customers. One of the main reasons prices are increasing in May is to recover this shortfall.

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Tillsonburg Hydro Distribution Rates

Tillsonburg Hydro Distribution Rates (Effective May 1, 2016)

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Turn it off and save

Did you know a desktop computer running 24/7 can burn through $150 worth of electricity over five years?

Setting your computer to ‘sleep’ or hibernate mode instead of using a screen saver can help you use less electricity during periods of inactivity. Or better yet, make it a habit to turn all devices off when you’re finished with them—including game consoles and TVs.
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The Ontario Energy Board today released the following warning of a Possible Scam

The OEB is alerting Ontarians to a possible telephone scam. The OEB has received reports that individuals, claiming to be affiliated with the Ontario Electricity Support Program (OESP), were calling to request access into consumers’ homes. In two incidents last week, residents were contacted about the OESP, and notified that a home inspection was a condition of the program.

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Resident Calls for a Safety Survey

This week residents can expect to start receiving calls for a safety survey that has been mandated by the Ontario Energy Board. The survey results need to be categorized into some generic age ranges. If called, you will be asked your age and/or birth year as well as confirming your postal code. Following these categorization questions will be some specific questions regarding your knowledge of electrical safety issues. While not all residents will be called, we appreciate your co-operation in assisting Tillsonburg Hydro in completing this survey. If you have any questions, please call our Customer Service office at 519-842-9200.
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Employment Opportunity Available - Business Support Analyst

hiringDEPARTMENT: Hydro


LOCATION: 10 Lisgar Ave


POSTING #: HR 5.16


STATUS: Full Time (40 hours/week)


REPORTS TO: Finance Regulatory Affairs Manager


GRADE: 9 ($28.07 to $34.00)


POSTING PERIOD: January 8, 2016 to January 22, 2016


NOTE: Interested applicants are invited to submit their resumes in confidence to the HR Manager by 4:30pm on the last day of the posting. All applications must include the posting number.

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4646 Hits

Employment Opportunity Available - Instrumentation Technologist

hiringDEPARTMENT: Hydro


LOCATION: 10 Lisgar Ave


POSTING #: HR 6.16


STATUS: Full Time (40 hours/week)


REPORTS TO: Operations/Utility Manager


GRADE: 10 ($30.28 to $36.69)


POSTING PERIOD: January 8, 2016 to January 22, 2016


NOTE: Interested applicants are invited to submit their resumes in confidence to the HR Manager by 4:30pm on the last day of the posting. All applications must include the posting number.

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REQUEST FOR PROPOSAL - PREPARE A STRATEGIC PLAN FOR TILLSONBURG HYDRO INC.

RFP15-014
TILLSONBURG HYDRO INC. – CONSULTING SERVICES
TO PREPARE A STRATEGIC PLAN FOR TILLSONBURG HYDRO INC.

Tillsonburg Hydro Inc. (the Owner) shall ONLY accept ELECTRONIC PROPOSAL SUBMISSIONS submitted through the Owner’s Bidding System Website. Proposal submissions submitted and/or received by any other method shall be rejected, unless the Owner has instructed otherwise by published Addendum.


For more information visit our website at http://bids.tillsonburg.ca

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Notice: 2 Vacant Director Positions for THI

Tillsonburg Hydro Inc. (THI) is requesting applications for two (2) vacant Directors Positions to serve on its Board until the Annual General Meeting in June, 2016. THI provides safe & reliable electricity distribution services to residences and business within the Town of Tillsonburg. The Board of Directors has requested that the positions be filled by individuals with skill sets such as Human Resource, Legal, Accounting, Corporate Governance experience or Industry Knowledge. Interested applicants are asked to provide their resume, including relevant experience, no later than January 8th, 2016, to Donna Wilson, Secretary, THI, 200 Broadway, 2nd Floor, Tillsonburg, ON, N4G 4R5 or dewilson@tillsonburg.ca.
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3549 Hits

Do you own a small business?

Check out the Helping Small Businesses Save Energy Guide. Produced by the Ontario Ministry of Energy, this helpful online resource provides:
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3888 Hits

Ontario Energy Board Notice To Customers of Tillsonburg Hydro - Rate Changes


Ontario Energy Board Notice To Customers of Tillsonburg Hydro - Rate Changes

Tillsonburg Hydro Inc. has applied to adjust the rates it charges for the distribution of electricity.

Tillsonburg Hydro Inc. has applied to the Ontario Energy Board to change its rates in a way that would decrease the amount it charges for distributing electricity by approximately $0.03 each month for a typical residential customer that uses 800kWh of electricity per month starting on May 1, 2016. Other customers, including businesses, may be affected as well.

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Distribution rate change effective May 1, 2016

Tillsonburg Hydro Inc. has applied to our regulatory body, the Ontario Energy Board, for a distribution rate change effective May 1, 2016. Learn more on our rates page.

 

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Tillsonburg Hydros 2014 Scorecard is now available

View the Scorecard to gain insight on how Tillsonburg Hydro is performing.

Click here to view
Scorecard Tillsonburg Hydro Inc. Page 01
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3202 Hits

Employment Opportunity Available - Business Support Analyst

hiringThe Town of Tillsonburg is a progressive municipality on the leading edge of technology nestled in the heart of beautiful Southern Ontario. The Town is seeking a dynamic customer service oriented professional team player.
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Employment Opportunity Available - Finance Regulatory Affairs Manager

hiringThe Town of Tillsonburg is a progressive municipality on the leading edge of technology nestled in the heart of beautiful Southern Ontario. The Town is seeking a dynamic customer service oriented professional team player.

Reporting to Chief Administrative Officer for the Town of Tillsonburg, the Finance Regulatory Affairs Manager is responsible for managing the Corporation’s utility related regulatory programs and activities to ensure compliance with requirements and deadlines established by OEB, OPA, EDA, IESO and others. This position is also responsible for providing leadership with a customer service focus to the Corporation on all regulatory matters and coordinating activities and responses with Operations Regulatory Affairs Officer.

The ideal candidate shall have a minimum of three years regulatory or related experience in a regulatory analysts, utility or customer service environment., as well as be graduate from a recognized university or college in business administration, commerce, accounting or applicable discipline, and hold an accounting designation (CA, CMA or CGA).

The position offers a comprehensive benefit package including Health, Dental, Life and AD&D and OMERS.   The salary range is $76,856 to $93,100 based on a 40 hour week.

Interested applicants are invited to submit their resumes in confidence to the undersigned, clearly marked with posting number HR 31.15, to the undersigned by 4:30pm on Thursday, August 13, 2015.

HR Manager
200 Broadway, 2nd Floor
Tillsonburg, ON N4G 5N1
Fax: (519) 842-9431
E-mail: jobs@tillsonburg.ca

We thank all applicants for their interest in this position, however, only those to be interviewed will be contacted. Please respond by one method of application only. The Town of Tillsonburg is an equal opportunity employer and all information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of job selection.

 

The Town of Tillsonburg will attempt to provide reasonable accommodation for a known disability for an applicant or employee if requested.

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Tell us how we’re doing

shutterstock 271057559At THI, we want to ensure we’re providing outstanding service to all our customers. Help us improve our service delivery by completing our short online survey. Your feedback is appreciated


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Tillsonburg Hydro names new CEO/General Manager

announcement iconTillsonburg, ON -Tillsonburg Hydro Inc. (THI) Board Chair Phillip Esseltine announced today the appointment of Mark Rosehart to the position of Chief Executive Office/General Manager of Tillsonburg Hydro Inc., effective April 1, 2015.

Rosehart most recently held the position of Director, Utility Support Services and Energy Management at London Hydro Inc. Rosehart has also been active in the electrical distribution sector as a consultant, and has expertise in the areas of regulatory compliance, energy and data management and strategic planning.

Rosehart’s key responsibility at THI will be leading the utility through change and issues management in order to ensure the corporation meets its regulatory obligations, while providing quality service to its customers.

THI is the distributor of electrical power to approximately 6,600 customers in the Town of Tillsonburg. The company was formed in October 2000 and is wholly owned by the Corporation of the Town of Tillsonburg.
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THI Smart Meter Incident News Update

Hydro Smart MeterOn March 8, 2015 at 5:15pm Tillsonburg Hydro Inc (THI) staff responded to a call for a structure fire at 147 Lisgar Ave. Upon arrival, THI staff discovered the fire to be electrical and disconnected the hydro service and meter. Repairs to the damaged meter base were completed and THI was called back to reinstall a meter at 12:20am. Repairs were made and a meter installed under authorization from the Electrical Safety Authority (ESA).


This incident was not related to the smart meter recall issued earlier this year.

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THI meters not affected by ESA Bulletin

Hydro Smart meter ImageOn January 22, 2015 the Electrical Safety Authority announced it had directed Ontario’s electrical utilities (local distribution companies) to replace and discontinue use of a specific model of electrical meter: the Sensus 3.2 with remote disconnect.

 

There are only 5,400 of these meters reported in use in Ontario which is less than one per cent of the 4.8 million meters in Ontario.

 

Tillsonburg Hydro Inc. customers do not have the model of meters that are covered by ESA’s announcement.

 

ESA does not have reason or evidence at this time to be concerned about other meters in Ontario.

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4137 Hits