Conditions of Service

As part of our commitment to provide you with safe and reliable electricity service, we've clearly outlined the best way for us to do business together.

About Conditions of Service

Tillsonburg Hydro will normally provide one electrical service to each customer's location at their normal service voltage.

For new or upgraded electrical services, the customer or their representatives shall make application and shall consult with Tillsonburg Hydro concerning the availability of supply, the voltage of supply, service location, metering and other details described in the Conditions of Service.

The requirements are separate from and in addition to those of the Electrical Safety Association. Customers may be required to pay capital contributions for the addition of new electrical services in accordance with the policies and procedures outlined in Tillsonburg Hydro Inc.'s Official Conditions of Service.

• Appendix A - To Decision and Order Draft Tariff of Rates and Charges
• Policy 2.01 - Security Deposits
• Connection Impact Assessment (CIA) Application
  
• Process for Net Metering Applications
  o   Net Metering Process – less than 10 kW
  o   Net Metering Process – 10 kW to 250 kW