Regulations and Codes

The rules we follow

The Ontario Energy Board issues rules and codes that energy companies must follow. The rules and codes define responsibilities and obligations to consumers, other energy companies and energy-related agencies.

  • Distribution System Code
    Sets out the minimum obligations that a licensed electricity distributor must meet in carrying out its obligations to distribute electricity within its service area under its licence.

  • Retail Settlement Code
    Sets out the minimum obligations that an electricity distributor and retailer must meet in determining the financial settlement costs of electricity retailers and consumers in facilitating service transaction requests where a competitive retailer provides service to a consumer.

  • Ontario Regulation 22/04
    Establishes objective-based electrical safety requirements for the design, construction, and maintenance of electrical distribution systems owned by licensed distributors.

Learn more

For a more complete list of applicable codes, regulations, guidelines, accounting and reporting and record-keeping requirements, visit the following websites:

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